ABOUT JEFF PENSIERO
Jeff is an accomplished entrepreneur and visionary in the adventure and hospitality industry. With a passion for creating exceptional experiences, Jeff has made a significant impact as the founder and creator of Baldface Lodge. Over the course of 30 years, he has built a reputation for delivering unforgettable moments for guests and fostering a positive and growth-oriented culture for staff. Jeff's unwavering dedication to authentic hospitality and his ability to curate all-inclusive experiences have set him apart. Through his leadership and innovative mindset, Jeff has established Baldface Lodge as a premier destination where individuals can reach their personal peak.
KEYNOTE PRESENTATION - September 20th.
Drawing from his remarkable journey as the creator of Baldface Lodge, Jeff is set to deliver a captivating keynote presentation centered around unlocking curated experiences of a lifetime. With a focus on setting the scene for the perfect day, every day, Jeff will share invaluable insights on authentic hospitality, cultivating a curated all-inclusive experience, and integrating the staff and guest experiences into a culture of positivity and growth.
Through his own experiences of building Baldface Lodge, Jeff has learned that both the highs and lows, the home runs and strike outs, are integral to the process of creating a successful adventure operation. With a deep understanding of the parallel worlds of backcountry powder and surf parks, Jeff will emphasize the art of facilitating peak experiences, allowing attendees to discover the mindset and strategies needed to create unforgettable moments for guests.
By the end of his keynote, participants will be inspired to embrace challenges as opportunities, continually learn, and establish a culture that fosters co-created experiences that surpass expectations.